Frequently
Asked Questions
~ Additional information about the suites ~
Is
this a Bed and Breakfast?
The inn has the outward appearance
of a bed and breakfast in order to conform to the architectural requirements of the City of Leavenworth which require that
the building have similar characteristics to the buildings around it. However, the inn is not a bed and breakfast.
The inn has suites located on two levels. There is not a basement so the first level is ground level (near the pond
and lighted fountain) with the second level above. The inn is located just inside a residential area. This was
done intentionally. The City of Leavenworth plays loud German music through speakers placed throughout the area from
9:00 am until 10:00 pm everyday. We intentionally selected a property located inside of a residential area (outside
of the range of the speakers) so that our guests would not be subjected to the ongoing music during their lodging experience.
Each suite has a microwave and a wine cooler/refrigerator. All guests are independent from the other suites and
experience complete privacy.
We have heard that you are strict regarding the rules and the enforcement
of the rules. Is this true?
Yes, we are strict regarding the
rules and swift with the enforcement of the rules. This is due to the nature of Alps Romance Suites lodging. Guest
come to enjoy the romantic and peaceful atmosphere. It is not fair to the other guests when other guests choose to disregard
the rules and, as a result, disturbs the peace and quiet of the other guests. Since the rules are clearly stated prior
to guest making a reservation and also stated inside each suite, we take a non-tolerance approach to those that intentionally
disturb the romantic and peaceful atmosphere as our other guests that return time and again for that same enjoyment.
The Alps Romance Suites is a small inn. Guests that prefer to not adhere to the rules that are designed for the comfort
of all of our guests would be better served by making reservations at a larger hotel establishment. As can be seen by
our policy, we want all of our guests to enjoy a romantic and peaceful experience during their stay with us and we encourage
all guests to immediately contact us if they become aware of other guests not adhering to the rules. Guests that do
not adhere to the rules will be required to leave the establishment and forfeit all funds associated with their reservation.
We ask that all guests consider our non-tolerance policy when making a reservation so that we can continue to ensure a romantic
and peaceful environment to all of our guests.
Since there is privacy, can we smoke or bring children or pets into the suite since no one will 'find
out'?.
Under no circumstances,
will pets (anywhere on the property - including vehicles) or smoking - including marijuana for medicinal purposes - (except
at designated outside areas - but not inside the suite), or children be allowed. All guests need to adhere to the rules
designed to ensure comfort for all of our guests. The rules are in place to ensure that everyone enjoys their stay at
the Alps Romance Suites in a pet-free, smoke-free, and adult only environment. Although it is rare, we have had guests
that try to 'sneak' other people (including children), animals, and smoking in the suite or on the property believing that
their lack of adherence to the rules would not be discovered. This is not the case. We are on site several times
per day and we always encourage all guests to let us know immediately if anyone is violating the rules that will affect their
comfort or the comfort of future guests. The rules are in place for a purpose:
Some people
are allergic to smoke and animal dander. We understand that your pet may be a good pet but all pets shed some degree
of dander. We understand that you may be willing to open windows/doors to remove the smoke odor. However, the
odor will have already permeated into the carpet and curtains. It is unfair to future guests when a previous guests
has either smoked or brought pets into the suites. Guests who violate this rule will immediately lose the privilege
of completing their stay at the Alps Romance Suites and will forfeit all fees associated with the reservation and additionally,
will be charged a $250.00 fumigation fee. There are no exceptions to this rule and this includes persons who inhale
marijuana for medical purposes. There are ashtrays located outside for persons who desire to smoke.
We are
firm with the rules to better ensure the comfort of all of current and future guests. We hope that everyone will understand
what's behind us being firm as we are being fair to all of our guests.
Can
we bring our infant?
Sorry.
To ensure that all of our guests have a romantic and peaceful experience at the Alps Romance Suites children of all ages are
not permitted.
What size is the hot tub and do we have to share the hot tub?
The hot tub is a full size hot tub. You do not have to share the hot tub as each suite has it's own hot tub
in it's own gazebo with privacy curtains. Each hot tub is located 28 feet and 4 inches away from each other.
Is the hot tub located inside or outside?
Hot tubs that are located inside can create damage to the interior walls. Therefore, each hot tub is located
just outside your French doors and is located inside it's own romantic gazebo which is approximately 7 feet away from your
French doors and is completely private in which no one can see inside and no one can see outside of the gazebo that the hot
tub is in. Further privacy is afforded with curtains with side suction cups to 'seal-in' the privacy if desired.
Each suite has robes for guests to wear while entering and exiting the hot tubs. The guests have consistently expressed
their enjoyment of having their own private hot tub as well as finding the gazebo to be romantic.
Can we bring bubble bath for the hot tub?
Unfortunately no, as that easily changes the chemistry of the water which then requires that the hot tub be completely
drained and the water re-heated which requires a full 2 days to re-heat.
Where
is the Infra-red Sauna located?
Each
suite has it's own Infra-red sauna located inside of each suite. This also affords significant privacy. The sauna
is a wonderful experience that guests enjoy after a day of shopping, hiking, or skiing.
Can
we bring friends with us so they can use the facilities/amenities?
Unfortunately no. All of the amenities are for the guests only.
Can we play music
in the suite?
Each
suite has romantic music playing softly in the background as you enter your suite. However, all guests are required
to refrain from playing their own music as the noise can travel to other suites. Please keep in mind that peace and
harmony is something that is sought after by all guests at the Alps Romance Suites and we do everything that we can to ensure
a peaceful environment for our guests during their stay with us.
Do you offer coffee?
Yes, we offer coffee packets in a coffee/tea basket that is located
inside each suite.
How far are the shops from the suites and can we walk to the shops?
The beginning of the shopping experience is located approximately 3 blocks from the suites and guests
can walk to the shops and most activities. Since parking in Leavenworth directly at the gift stores is very limited,
guests have enjoyed the opportunity to walk to the gift shops and activities right from their suite.
Are
there grocery stores nearby?
There is a small grocery store
located about 3/4 mile from the suites. Safeway is located approximately 1 mile from the suites. Safeway also
has a gas fueling station.
Are there video stores nearby?
There is a small library of movie videos in each suite. In addition, Leavenworth Video is located
approximately 5 blocks from the suites. Safeway also offers video rentals.
Is there a movie
theater located in Leavenworth?
There is a movie theater (with
one screen) located approximately 4 blocks from the suites.
Is there parking available for the
guests?
Yes, there is free parking located at the
suites with each suite having one parking spot per suite.
What are the sizes
of the suites?
The suites are identical and are
of average size. The exact measurements of the suites are: Main room is 12'6" x 18'1" and the full bathroom
is 4'10" x 12'6". The suites are approximately 291.48 square feet.
What are the views from each suite?
Leavenworth is located in a small valley in the mountains. Mountains surround the inn giving each suite territorial
mountain views.
Will we see any wildlife during our stay?
Wildlife is abundant at the Alps Romance Suites. We have deer and bear that frequent the inn.
The deer nibble on the flowers and the bear likes to use the small front pond and fountain as it's own bathtub with a built-in
shower. The bear usually splashes quite a bit of water outside of the pond. The deer are more active during the
day and the bear will only appear during the night when it is sure that humans are not outside. The bear has an incredible
sense of smell and avoids areas where humans are present.
Why are you less
expensive than some of the other lodging establishments?
Historically, the rates for the suites have been higher. However, we understand the effect that the economy has had.
We intentionally offer the suites at a rate so that our guests can afford a romantic get-a-way with all of the luxury amenities.
~ We have tried to answers as many questions as we could think of and
provide our guests with information that they may want to know. If you have a question that is not listed, please contact
us at info@alpsromance.com or call us at 509-679-1904 and we will be happy to promptly
respond to your inquiry. ~